What You Should Know
This Terms of Service Agreement (hereinafter "Agreement") sets
forth the terms and conditions by which we provide live help (chat and monitoring)
services to website visitors, users, subscribers, and members. By using
any of the software and live help ("live chat support") services
provided by us, you agree to abide by each of the terms and conditions of
this Agreement. We may automatically amend this Agreement at any time. We
suggest you visit this webpage from time to time for the latest updates
Use Of This Service
Only websites that are legal in nature are permitted to use this service. Websites containing pornographic or illegal content are not allowed to use this service. Live chat software account creators/owners may monitor only those web sites they own. Third-party "outsourced" support organizations interested in using this service (to support their customers' sites) must contact us for additional options and pricing.
The trademarks, names, logos and service marks (collectively trademarks)
displayed on this website are registered and unregistered trademarks of
the website owner. Nothing contained on this website should be construed
as granting any license or right to use any trademark without the prior
written permission of the website owner.
Striving To Provide The Best Service
We believe strongly in bringing you the best possible live help services.
Our goal is for the servers, applications, and software to be available
at least 99% of the time, excluding those times where we conduct scheduled
maintenance or where unavoidable service outages occur due to Internet,
server, network, router, or Internet Service Provider related downtime outside
of our control. While we are not and cannot be responsible for your own
Internet (network) connection, it is our goal to have our services available
99% of the time.
We may terminate this Agreement immediately for any reason, without notice
to you for any violation, at the sole discretion of the company. Your account
will be terminated if you violate any of the terms and conditions of this
Agreement. We fully cooperate with law enforcement agencies when instructed
by a court order.
WE PROVIDE YOUR ACCOUNT AND OUR SERVICES ON AN "AS IS" BASIS,
AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OR CONDITIONS OF ANY KIND, INCLUDING
ALL FURTHER AND ADDITIONAL EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. You understand and agree that our
services may be unavailable for extended periods of time, and we do not
warrant or ensure the continuous availability of our services. We may change
or discontinue any or all services provided to you at any time without notice
to you. We shall not be liable for any delay or failure to perform resulting
directly or indirectly from any causes beyond our control.
IN NO EVENT SHALL OUR SUPPLIERS, PARTNERS, AFFILIATES OR WE BE LIABLE FOR
ANY LOST PROFITS OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (HOWEVER
ARISING, INCLUDING NEGLIGENCE) ARISING OUT OF OR IN CONNECTION WITH YOUR
ACCOUNT OR THIS AGREEMENT.
If any provision of this Agreement is held by a court of competent jurisdiction
to be invalid or unenforceable, all unaffected provisions or elements shall
remain in full force and effect. Any failure on our part to enforce any
portion of this Agreement does not serve to waive the enforceability of
the remaining portions or other breaches on your part regarding this Agreement.
This Agreement sets forth the entire understanding and agreement between
us with respect to the subject matter hereof.
ANY DISPUTES RELATED TO THIS AGREEMENT OR ITS SUBJECT MATTER WILL BE SUBJECT
TO THE JURISDICTION OF THE APPLICABLE STATE AND FEDERAL COURTS LOCATED IN
CHEMUNG COUNTY, NEW YORK, AND LICENSEE AND COMPANY AGREE TO THE PERSONAL
JURISDICTION OF SUCH COURTS, AND LICENSEE AND COMPANY WAIVE ANY RIGHT EITHER
MAY HAVE TO MOVE OR DISMISS ANY CASE BROUGHT IN SUCH COURTS.